Office Dealer/Business Supply

Situation: 
A broad line office product supply company with mature products was looking to improve operating margins.

Opportunity:
Paradigm’s distribution division, United Supply was asked to assist them in improving their operating plan by exploring alternatives to their supply chain.

Action and Results:
Paradigm’s EMS service, through its United supply division proposed a change in procurement practices; from buying through wholesale distribution model to establishing a warehouse stocking position. This one single change created a 24% differential in first year gross profit dollars. In addition, the EMS service included a proven program of field sales training along with a custom catalog management program. Measured at the 18 month interval, the EMS program generated a compounded quarterly sales growth of 22% in the product categories we delivered.

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